Pest control

What types of pest can the council treat?

We can treat the following types of pest:

• ants (inside your property only)
  
• bedbugs
  
• certain types of beetle, such as biscuit beetle or larder beetle (inside your property only)
  
• cockroaches 
  
• feral pigeons (at commercial properties only)
  
• fleas and mites
  
• fly infestation (inside your property only)
• certain types of moth
  
• mice (inside your property only)
  
• moles (at commercial properties only)*
  
• rabbits (at commercial properties only)*
  
• rats
  
• silverfish
• squirrels
• wasps**

* Please note: Due to the type of pesticides used, we will need to carry out a free on-site survey first to determine if a treatment is possible for moles and rabbits.

**Please note: It may not always be possible to treat a wasp nest if it is in an inaccessible location, such as a high roof.

Need advice before booking?

Please select the type of pest you think you have, to see if the council can offer advice.

Please note: it may take up to 10 working days to respond to your enquiry. For urgent issues, please book a treatment.

Can I book a pest treatment?

Please note: some pest treatments will require more than one visit.

If we are unable to carry out a treatment on the pests, you will only be charged a call-out fee. 

Coronavirus (COVID-19) update 

If you or a member of your household are displaying symptoms of coronavirus, or are self-isolating, please do not book a pest control treatment as we will not be able to visit your property.  

If you have already booked an appointment and need to rearrange due to concerns over coronavirus please contact us on (01482) 396301.

How much do pest treatments cost?

Domestic properties

Our standard rates:

• £80 per treatment - includes rats (inside or outside the property), mice, squirrels, fleas and other insects (where they are inside the property)
  
• £75 per treatment - ants and silverfish (where they are inside the property)

There are different costs for some pest treatments:

• Bedbugs - £370 per treatment
  
• Cockroaches - £210 per treatment
  
• Wasp nests - £52 for the first nest, then £5 for each extra nest up to 6 nests. If 7 or more nests need a treatment, the maximum fee is £82.
  

We will confirm the charges when you book a pest control treatment.

Commercial properties

Our standard rates: 

• £64 per hour (plus cost of materials and VAT) 
  
• £96 per hour, if 2 pest control officers are needed (plus cost of materials and VAT)
• Wasp nests: £52 for the first nest, then £5 for each extra nest up to 6 nests. If 7 or more nests need a treatment, the maximum fee is £82.

Costs apply to all commercial and industrial properties, including academic, agricultural, health, more than one rented property and other businesses. We will send you an invoice when the treatment has been completed.

Call-out fees

We may still charge a £30 call-out charge if:

• we find it is not practical or safe to carry out the treatment when we arrive at your property or business
  
• you aren't in when we visit on the arranged date
• there is no need to treat, for example the problem has been resolved. 

Cancellations

If you cancel your appointment before we arrive at your property, you will be given a full refund. 

How do I pay for a pest control treatment?

Domestic

For domestic properties, payment will need to be made during the booking process, by credit or debit card.

Commercial

For commercial properties, with the exception of wasp nest treatments which can be paid for at the time of booking, we will issue an invoice upon completion of the treatment. 

Find out how to  pay an invoice for council services. 

Do you provide pest control contracts for businesses?

Yes. Our qualified and experienced team can provide:

• a free survey of any commercial property
  
• help and guidance on integrated pest management systems, including proofing services
  
• a no obligation quote for a pest management contract. 

Get in touch to discuss your requirements and to arrange a free survey:

When do treatments take place and how many visits will I need?

Visits can take place any time between 8am and 4pm, Monday to Friday, excluding public holidays. We are unable to provide a specific time slot, however we try to visit the same areas on certain days: 

• Goole, Brough - Monday and Thursday
  
• Pocklington, Market Weighton - Wednesday
  
• Bridlington, Driffield, Hornsea - Tuesday and Friday
  
• Cottingham, Hessle, Anlaby - Tuesday and Friday
  
• Beverley, Skirlaugh - Tuesday and Thursday
  
• Hedon, Patrington, Withernsea - Monday and Wednesday.

Please note: for certain pests, we will need to visit your property a number of times to carry out the treatment so you may be asked to book multiple visits during the booking process.

Our pest control officers will also assess whether additional visits are required to complete the treatment, when they are on-site.

Do I need to prepare my property before treatment?

Yes, certain treatments will require you to prepare your property before we visit. Upon completing the booking process we will send you an email containing instructions on how to do this.

A lack of preparation could make a treatment unsafe or cause re-infestation of the whole building. 

Please note: if we find it is not practical or safe to carry out the treatment when we arrive at your property, you will be charged a call-out fee.

Coronavirus (COVID-19) update 

If you or a member of your household are displaying symptoms of coronavirus, or are self-isolating, please do not book a pest control treatment as we will not be able to visit your property.  

If you have already booked an appointment and need to rearrange due to concerns over coronavirus please contact us on (01482) 396301.

What happens at the end of the treatment?

We will:

• remove all pesticides, pesticide containers and where possible, all pest carcasses
  
• provide information on the extent of the issue and type of treatment carried out
  
• give you safety instructions for any of the pesticides we used.  

Will you do anything about bees?

No, we do not remove or exterminate bees as they form an important part of our environment. Honey bee swarms are more common during spring and summer months. 

For help identifying bees, or to arrange removal of a honey bee swarm, please visit the  Beverley Beekeepers Association website.

Please note: beekeepers may seek to recover the expenses, such as travel costs, of offering this service to you. Please check this with your beekeeper before making any arrangements.